PRIVACY POLICY

1. Introduction

Sukoa ("we," "our," or "us") operates the Sukoa platform, including our website, progressive web app, and related services (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By accessing or using Sukoa, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Name or username
• Email address
• Phone number (if provided for SMS notifications)
• Login credentials
• Match scores and game results
• Player statistics and performance data
• User-generated content, including player names and room configurations

2.2 Information Collected Automatically

• Device information (device type, operating system, screen resolution)
• Browser type and version
• IP address
• Cookies and similar tracking technologies
• Usage metrics and interaction data
• Referring URLs and page views

3. How We Use Your Information

We use the information we collect to:

• Operate, maintain, and improve the Service
• Store and display match history and statistics
• Generate rankings, leaderboards, and performance analytics
• Personalize your experience on the platform
• Send SMS notifications about tournament matches, schedule updates, and results (with your consent)
• Communicate with you regarding your account or the Service
• Monitor platform performance, reliability, and security
• Detect, prevent, and address fraud, abuse, or technical issues
• Comply with legal obligations

4. Cookies and Analytics

We use cookies and similar technologies to understand usage patterns, improve platform performance, and enhance the user experience. Cookies are small data files stored on your device that help us recognize your browser and capture certain information.

We may also use third-party analytics services (such as Google Analytics) to collect and analyze usage data. These tools may use cookies and similar technologies to gather information about your use of the Service. You may disable cookies through your browser settings, though some features of the Service may not function properly without them.

5. Third-Party Services

We may share information with or rely on third-party service providers for purposes including, but not limited to:

• Cloud hosting and infrastructure
• Analytics and performance monitoring
• Authentication and identity verification
• Communication and notification services (SMS, email, and push notifications)
• Payment processing (for premium features)

These third parties are obligated to handle your information in accordance with their own privacy policies. We encourage you to review those policies.

5.1 SMS Opt-In Data

Mobile information, including SMS opt-in consent and phone numbers collected for text messaging purposes, will not be shared with third parties or affiliates for marketing or promotional purposes. All categories of information described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Data Security

We implement commercially reasonable administrative, technical, and physical security measures to protect the information we collect. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. We may also retain certain information as required by applicable law, to resolve disputes, enforce our agreements, or for legitimate business purposes.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access, update, or correct your personal information
• Request deletion of your account and associated data
• Opt out of certain data collection or marketing communications
• Request a copy of the data we hold about you

To exercise any of these rights, please contact us at support@sukoa.app.

9. Children's Privacy

The Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly. If you believe we may have collected information from a child under 13, please contact us at support@sukoa.app.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the "Last updated" date at the top of this page. Your continued use of the Service after any changes constitutes your acceptance of the updated policy. We encourage you to review this Privacy Policy periodically.

11. Contact Us

Sukoa
Email: support@sukoa.app